Before collection

How to prepare for your home pickup

A clear request and a few practical checks help the Together Recycling team evaluate and coordinate your free home pickup.

Start a free pickup requestCheck service-area guidance

Prepare at a glance

Three checks before pickup day

  1. Step 1

    Check your items

    Confirm they are clothes, shoes, or toys.

  2. Step 2

    Remove personal items

    Check pockets and remove private information.

  3. Step 3

    Watch for updates

    Use the confirmed day and pickup instructions.

Before you submit the request

  1. Confirm that the items fit the current clothes, shoes, or toys pickup guidance.
  2. Provide accurate contact, address, item, and scheduling details in the pickup experience.
  3. Remove personal belongings and sensitive information from anything you make available for pickup.

Before the assigned pickup day

Watch for the assigned pickup day and any service updates. The Terms of Use explain that a submitted request does not guarantee collection and may be confirmed, rescheduled, declined, or canceled when operational conditions require it.

Make eligible items safely accessible at the agreed location and time, following the current pickup instructions you receive.

Read the Terms of Use