Accessibility Statement

Our Commitment

Together Recycling is committed to making its website and pickup information usable by people with disabilities. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as an aspirational target while we improve content, technology, and services.

This statement describes our accessibility goal and ongoing work; it is not a certification or claim that every page, feature, or third-party service fully conforms to WCAG 2.2 Level AA.

Accessibility Measures

We use semantic page structure, keyboard-accessible controls, visible focus indicators, text alternatives for meaningful images, responsive layouts, and labeled forms. We also review important customer flows for contrast, zoom, keyboard use, and assistive-technology compatibility.

Pickup Flow and Third-Party Services

Some pickup features may be delivered through Together Recycling service platforms, including GiveToGo and LogixRoute. If a website or third-party pickup feature is not accessible to you, contact us so we can make reasonable efforts to provide the information or help you request the service through an accessible alternative.

Feedback and Assistance

If you have difficulty using the website or requesting a pickup, email [email protected], call Florida at +1 (813) 412-9438, or call North Carolina at +1 (336) 615-0688. Please describe the page or feature, the problem you encountered, and your preferred way for us to respond.

Ongoing Improvement

Accessibility is an ongoing effort. We periodically review the site and prioritize corrections that affect access to information, forms, navigation, and pickup services.